by PaintPass Team | November 10, 2021 | Digital News
When growing your paint business through acquisition, the transfer of ownership process can be chaotic as well as exciting. Often during the transfer, the focus is on physical assets such as buildings, inventory and business accounts. But what about digital assets? So...
by PaintPass Team | August 31, 2020 | Customer Journey
Personal contact enhances the customer journey and increases consumer satisfaction Live chat can be the tipping point for customers deciding to buy paint products on your website. Often, that personal contact is all the confidence they need to fill their virtual...
by PaintPass Team | August 31, 2020 | Customer Journey
Our expert’s 8 key success factors will help you step up your live chat game. PaintPass Social Media Coordinator Trista Leclair knows a thing or two dozen about how live chat can enhance customers’ virtual shopping experience. We mined the depths of Trista’s expertise...
by PaintPass Team | September 18, 2019 | Customer Journey
A young professional, Emily recently moved to a new city and is settling into her position at a tech startup. After visiting a friend’s apartment and being impressed by its stylish palette, sleek cabinetry and graphic wallpaper, Emily realizes that the time has come...
by PaintPass Team | August 19, 2019 | Digital News
Traditional Brick and Mortar has been under siege by online retailers at an ever quicken pace over the past decade. Despite only accounting for 11.9% of all retail sales worldwide in 2018, giants such as Amazon keep forcing brick and mortar retailers to reduce...